Accessibility
The Molly Brown House Museum is a Victorian-era home constructed in 1889. There are four floors in the home. We try to be as accessible as possible, but due to the historic nature of the house only the first floor and basement-level Natural Resources Education Center are accessible to people with mobility devices. Read about our commitment to accessibility here.
We strive to accommodate everyone’s needs. Please contact us before your tour with any accessibility questions not covered below at 303-832-4092 or email access@mollybrown.org.
General Accessibility
- There are two accessible restrooms located in the Natural Resources Education Center and one in the Carriage House Museum Store. A family-friendly restroom with changing station is located in the Natural Resources Education Center.
- The Molly Brown House Museum does not restrict nursing in public spaces in accordance with 2016 Colorado Revised Statutes CO Rev Stat § 25-6-302 (2016) which states “A mother may breast-feed in any place she has a right to be.”
- Bus access: The Molly Brown House Museum is accessible via public transit. There are a number of bus stops nearby. Use the RTD Trip Planner to find the closest stop for you: https://www.rtd-denver.com/app/plan. The museum’s accessible entrance is located off the alley between 13th and 14th avenues.
Multilingual Tour Scripts
- Tour scripts are available upon request in English, Français, Italiano, 한국어, 中文, Deutsche, and Español.
Physical Access
- Tours of the museum last approximately 45 minutes and require short periods of walking, climbing 2-3 flights of stairs, and longer periods of standing. Stools are available for those who need to sit during the tour (see staff for assistance).
- The first floor and basement level of the historic house museum are wheelchair accessible via a lift. The wheelchair must be able to fit on a 38″ x 52″ platform.
- Limited accessible parking and site access is located at the rear of the property, in the alleyway adjacent to the Carriage House (a permit must be displayed).
- Walking apparatus are permitted in the house museum and Carriage House visitor’s center.
- If you are unable to climb the stairs to the second and third floors of the house, an interactive video tour of these spaces is available to view. Printed pictures and information about the rooms on the second and third floors is also available.
Service Animals, Support Animals, and Pets
- We love animals, but we are unable to welcome your support animals and pets to the Molly Brown House Museum unless they are a service animal. Please leave them at home because they cannot be in the museum and we don’t want any furry friends left in the car. “Service Animal” has a specific meaning under the American with Disabilities Act, an emotional support animal generally will not satisfy this requirement.
- Service animals that are individually trained to do work or perform tasks for a person with a disability are welcome in the museum and Carriage House museum store. Non-service animals, or pets whose function is to provide comfort or emotional support, are not permitted.
- The Molly Brown House Museum defines “service animal” with the same language used in the federal Americans with Disabilities Act (ADA):
- Under the ADA, a service animal is defined as a dog or miniature horse that has been individually trained to do work or perform tasks for a person with a disability. The task(s) performed by the animal must be directly related to the person’s disability.
- Under ADA and Colorado laws, emotional support, therapy, comfort or companion animals are not considered service animals.
- In order to bring a service animal to the Molly Brown House Museum:
- The dog/horse must be harnessed, leashed or tethered, unless the device interferes with the service animal’s work or the individual’s disability prevents the use of the harness.
Touch Tours
- Touch tours of the museum are available for the blind and sight-limited. Please contact access@mollybrown.org to schedule.
Social Stories and Sensory Accessibility
- Social stories depict a social situation and are used as a tool to help visitors interact in an appropriate manner. Social stories can be helpful for individuals on the autism spectrum, first-time visitors, and others who prefer to prepare for new environments and situations. Download the “My Visit to the Molly Brown House Museum” social story in English and Spanish.
- The museum is not as overwhelming as some other museums with lots of lights and sounds. However, many of the rooms are quite small, and you may have to stand very close to someone else. Visitors are encouraged to bring their own sensory soothing tools, provided they are small and will not endanger the artifacts in the house. Tactile elements are available in the museum as well.
Audio and Sign Language
- American Sign Language (ASL) interpreters are available (with 72 hours notice) for guests with hearing impairments. Contact access@mollybrown.org in advance to reserve the interpreter.
- A limited number of audio headsets are available for those who need extra assistance to hear the tour guide. Tour scripts are available for the d/Deaf or hard of hearing.
Our Commitment to Access
The Molly Brown House Museum is striving to improve the accessibility of our museum every day. We believe that accessibility is ongoing and can always be improved. We will do our best to accommodate requests in order to ensure that people with diverse needs and abilities can participate in our tours, events, and programs.
Like our colleagues at the Ririe-Woodbury Dance Company, we believe:
- Access is a civil rights issue, with a moral imperative.
- Access is a diversity issue.
- Reducing the physical and attitudinal barriers to people with disabilities by creating environments accessible to all is the fundamental principle underlying access and universal design.
- Access benefits the greater population.
- Access should be integrated into all facets and activities of our organization, from day-to-day operations to long-range goals and objectives.
- We should lead by example.
- Access is a dynamic work in progress, as new initiatives are developed, art forms change and expand, and new technologies are introduced.
Please contact us before your visit with any accessibility questions at 303-832-4092 or email access@mollybrown.org.
Website Access
The Molly Brown House Museum strives to ensure that our website and digital resources are accessible to people with disabilities.
We Know It Isn’t Perfect
We know our site isn’t perfect and are working to ensure that our website is easy to use. Despite our efforts to make everything on the website fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. We’re a small staff and we’re working on this as quickly as we have time and resources to.
We Want to Help
We hope that you won’t run into any problems accessing the information on the website, but if you do, please contact us during our open business hours we will be happy to assist you. If you wish to report an accessibility issue, have any questions, or need assistance, please reach out! We will help you as best we can. You can reach us in the following ways:
Phone: 303-832-4092 x 17
Email: access@mollybrown.org
Mail: Molly Brown House Museum
1340 Pennsylvania
Denver, CO 80203